PLEASE FAMILIARISE YOURSELF WITH OUR BOOKINGS TERMS AND CONDITIONS
*We only take bookings for our Afternoon Teas through our main service. Tea, Cake & Scones can be booked before 12 & after 4.
*As we only reserve half of our tables, customers can always walk in (Dependent on on how busy we are or how many people are before you will be how long you are asked to wait if at at.)
*Our Norwich Tearoom is up a flight of stairs.
WE CANNOT SERVE AFTERNOON TEA IN THE LOUNGE AREA
*Guests requiring Afternoon Tea and unable to travel up our stairs can book in our Aylsham branch.
*Tables of 1-3 are reserved for 1.5 hours. Tables of 4 or more for 2 hours.
*Our largest bookable table is for 6 people, larger tables or special ocassions are advised to book out of hours with one of our Mad Hatter Tea Parties.
*We are a modest space and book half the tearoom out at the most at any time.
*Please remember to count all those needing a seat in your booking. Children (even if not eating) will need to be seated.
*Please do not book at table smaller than the one you will need. We cannot create more chairs if you have asked for them in the booking notes. The tables available are the only ones we have at that time.
*Please ask us for anything you require. We will do our best to accommodate you.
*We are humbly surprised at how busy Biddy's gets (especially remembering how unknown it used to be) so please be patient especially on a weekend. We are a small, family-run independent if you require a larger space we can recommend local eateries
*We do everything we can to seat as many of our wonderful customers as we can but it isn't always possible. We encourage people to book in advance.
*If a bustling weekend is likely to offend you (it will be noisy and we will be less able to accommodate special occasion bookings) then please try to visit on a quieter day.
*Ordinarily our Aylsham branch is generally a lot calmer, larger and on one floor compared to the city site.
*Latest Bookings can be made is one hour before service.
*We only take bookings here or in store. Not via a phone line. This is so we have a written record.
*Please inform us of any dietary requirements you might have.
*We give reserved tables away to the next guests waiting after 10 minutes have elapsed from intended booking time.
*Our Aylsham branch also has a lovely courtyard and 3 inside tables which can which can accommodate dogs.
NO SHOWS AND LATE CANCELLATIONS WILL INCUR A CHARGE
*Check ut our FAQs for more info
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