we try to find tables for all walk-ins so if the day you want is full just pop along
Half our tables are kept for reservations, the other half left for walk-ins
if we are particularly busy and fully booked there may be a wait, but this is usually minimal

Reservations

We make bookings for Afternoon Tea only. All other menu items can be purchased without a booking. Please follow the below steps to make your booking. Please note we will ask for card details, however, you would only be charged if you fail to turn up to your booking without letting us know beforehand. 

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  • Choose your branch

  • Choose the number of people the table is for and having the Afternoon Tea. Please note if you will be bringing children who will not be eating we have enough room for a maximum of 2 little ones on a table whilst we socially distancing and at half capacity. We kindly ask you let us know that in the customer comment section so we can prepare the extra seats before your visit. We are sorry to say that at this time we cannot accommodate adults who will not be having Afternoon Tea due to us being at half capacity. Apologies we cannot be as flexible as normal with space and non-eaters whilst we are doing a staggered reopening. We will go back to our usual chilled bookings when the business is back to normal. 

  • Choose a date Dates available are in gold, fully booked or closed dates will have a strike-through them 

  • Choose a time from the drop-down list

  • Let us know if you have dietary requirements. We do our best to accommodate the following (Gluten-free, Wheat free, Dairy-free, Vegan and Nut-free- separately. However our kitchen does contain the known allergens listed below and as result cannot guarantee there won't be trace elements) 

  • Read the terms and conditions

  • Enter your card details to secure for Afternoon Tea. Please note we ask for the card details even if you are using a voucher. This is to protect us against no-shows which are particularly important at a time where we do not have as many seats. If you do not wish to provide your card details just come in for a walk-in table. We keep tables free for walk-ins each day but the times cannot be guaranteed 

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ALL DONE, we look forward to seeing you. Please keep an eye out for your confirmation email. If you need to move your booking for another time. Please give us plenty of notice as we are running at half capacity and all tables count. Cancellations must be made 24 hours before your booking, without a valid cancellation we reserve the right to charge the card deposit of £5 per person cancelled. To cancel email bookings@biddystearoom with your reference. 

BOOKING TERMS>

1.

Afternoon Tea served between 12 and 4 pm. Tea, breakfast, cakes and cream teas can enjoyed throughout the day and do not require a booking

2.

Our Norwich Tearoom is up a flight of stairs. Please let us know in the comments if you require the lower floor. Our Aylsham branch is all on one floor

3.

Tables of 1-3 are reserved for 1.5 hours. Tables of 4 or more for 2 hours. Our largest table is for 6. Larger tables are advised to book out of hours using the Parties tab 

4.

We are a modest space and will only be booking out half the tearoom due to Covid-19

We have plenty of walk in tables each day, if there are no booking spaces free just pop in and we will get you the next table

5.

Due to space constraints with social distancing we are unable to accommodate adults not dining for afternoon tea. We will have space for up to 2 non-eating children for Afternoon Tea per table, but please let us know in the comments. 

6.

We are humbly surprised at how busy Biddy's can be at peak times. We are a small, family run independent. If a bustling city cafe will be likely to offend, we suggest coming off peak or if you need a larger space we are happy to advise on local eateries.

7.

Regretfully we cannot take bookings over the phone. Bookings need to be secured with a card to protect us from no shows and empty tables and this must be done using a PCI compliant system.  

8.

Please inform us via bookings@biddystearoom.com or calling your local store with any dietary requirements you might have or pop them in the box when booking. We do our best to accommodate all with enough notice but are running a limited menu since Covid. 

9.

Our kitchen contains the following allergens
 

Celery
Cereals containing gluten

Eggs

Fish

Lactose
Lupin

Milk

Mustard

Onions
Peanuts

Sesame
Soybeans 
Sulphur dioxide and sulphites Tree nuts

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If you need to cancel your table please give 24 hours to avoid being charged a deposit. To cancel email bookings@biddystearoom.com with your booking reference

Terms and

conditions